Table 3:

Satisfaction assessment*

CharacteristicNo. of sites
MCAT service satisfaction, n = 24 sites
 Organization’s satisfaction with MCAT services
  Not very pleased0
  Not pleased0
  Neutral0
  Pleased1
  Very pleased23
 MCAT met organization’s needs
  Strongly agree19
  Agree5
  Neutral0
  Disagree0
  Strongly disagree0
 Would recommend MCAT services to other organizations
  Strongly agree21
  Agree3
  Neutral0
  Disagree0
  Strongly disagree0
CSS service satisfaction, n = 15 sites
 Organization’s satisfaction with CSS services
  Not very pleased0
  Not pleased0
  Neutral0
  Pleased1
  Very pleased14
 CSS met organization’s needs
  Strongly agree13
  Agree2
  Neutral0
  Disagree0
  Strongly disagree0
 Would recommend CSS services to other organizations
  Strongly agree15
  Agree0
  Neutral0
  Disagree0
  Strongly disagree0

  • Note: CSS = Community Support Squad, MCAT = Mobile COVID-19 Assessment Team.

  • ↵* Determined by survey responses from site leads.