Table 2:

Top 10 reasons for complaints among Canadian Medical Protective Association college complaint cases involving residents and patient care, 2013–2017 (n = 142)

Reason for complaintNo. (%)
1. Deficient assessment69 (48.6)
2. Diagnostic error62 (43.7)
3. Unprofessional manner41 (28.9)
4. Communication breakdown, patient32 (22.5)
5. Failure to perform test or intervention21 (14.8)
6. Inadequate supervision16 (11.3)
7. Inadequate consent process16 (11.3)
8. Injury associated with health care delivery14 (9.9)
9. Inadequate patient monitoring or follow-up13 (9.2)
10. Sexual impropriety13 (9.2)