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Research

Impact of a provincial quality-improvement program on primary health care in Ontario: a population-based controlled before-and-after study

Michael E. Green, Stewart B. Harris, Susan Webster-Bogaert, Han Han, Jyoti Kotecha, Alexander Kopp, Minnie M. Ho, Richard V. Birtwhistle and Richard H. Glazier
April 06, 2017 5 (2) E281-E289; DOI: https://doi.org/10.9778/cmajo.20160104
Michael E. Green
Departments of Family Medicine (Green, Han, Kotecha, Birtwhistle) and Public Health Sciences (Green, Birtwhistle), Centre for Health Services and Policy Research, Centre for Studies in Primary Care, Institute for Clinical Evaluative Sciences, Queen's University, Kingston, Ont.; Department of Family Medicine (Harris); Centre for Studies in Family Medicine (Harris, Webster-Bogaert), Western University, London, Ont.; Institute for Clinical Evaluative Sciences (Kopp, Ho, Glazier); Department of Family and Community Medicine (Glazier), University of Toronto; St. Michael's Hospital (Glazier), Toronto, Ont.
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Stewart B. Harris
Departments of Family Medicine (Green, Han, Kotecha, Birtwhistle) and Public Health Sciences (Green, Birtwhistle), Centre for Health Services and Policy Research, Centre for Studies in Primary Care, Institute for Clinical Evaluative Sciences, Queen's University, Kingston, Ont.; Department of Family Medicine (Harris); Centre for Studies in Family Medicine (Harris, Webster-Bogaert), Western University, London, Ont.; Institute for Clinical Evaluative Sciences (Kopp, Ho, Glazier); Department of Family and Community Medicine (Glazier), University of Toronto; St. Michael's Hospital (Glazier), Toronto, Ont.
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Susan Webster-Bogaert
Departments of Family Medicine (Green, Han, Kotecha, Birtwhistle) and Public Health Sciences (Green, Birtwhistle), Centre for Health Services and Policy Research, Centre for Studies in Primary Care, Institute for Clinical Evaluative Sciences, Queen's University, Kingston, Ont.; Department of Family Medicine (Harris); Centre for Studies in Family Medicine (Harris, Webster-Bogaert), Western University, London, Ont.; Institute for Clinical Evaluative Sciences (Kopp, Ho, Glazier); Department of Family and Community Medicine (Glazier), University of Toronto; St. Michael's Hospital (Glazier), Toronto, Ont.
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Han Han
Departments of Family Medicine (Green, Han, Kotecha, Birtwhistle) and Public Health Sciences (Green, Birtwhistle), Centre for Health Services and Policy Research, Centre for Studies in Primary Care, Institute for Clinical Evaluative Sciences, Queen's University, Kingston, Ont.; Department of Family Medicine (Harris); Centre for Studies in Family Medicine (Harris, Webster-Bogaert), Western University, London, Ont.; Institute for Clinical Evaluative Sciences (Kopp, Ho, Glazier); Department of Family and Community Medicine (Glazier), University of Toronto; St. Michael's Hospital (Glazier), Toronto, Ont.
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Jyoti Kotecha
Departments of Family Medicine (Green, Han, Kotecha, Birtwhistle) and Public Health Sciences (Green, Birtwhistle), Centre for Health Services and Policy Research, Centre for Studies in Primary Care, Institute for Clinical Evaluative Sciences, Queen's University, Kingston, Ont.; Department of Family Medicine (Harris); Centre for Studies in Family Medicine (Harris, Webster-Bogaert), Western University, London, Ont.; Institute for Clinical Evaluative Sciences (Kopp, Ho, Glazier); Department of Family and Community Medicine (Glazier), University of Toronto; St. Michael's Hospital (Glazier), Toronto, Ont.
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Alexander Kopp
Departments of Family Medicine (Green, Han, Kotecha, Birtwhistle) and Public Health Sciences (Green, Birtwhistle), Centre for Health Services and Policy Research, Centre for Studies in Primary Care, Institute for Clinical Evaluative Sciences, Queen's University, Kingston, Ont.; Department of Family Medicine (Harris); Centre for Studies in Family Medicine (Harris, Webster-Bogaert), Western University, London, Ont.; Institute for Clinical Evaluative Sciences (Kopp, Ho, Glazier); Department of Family and Community Medicine (Glazier), University of Toronto; St. Michael's Hospital (Glazier), Toronto, Ont.
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Minnie M. Ho
Departments of Family Medicine (Green, Han, Kotecha, Birtwhistle) and Public Health Sciences (Green, Birtwhistle), Centre for Health Services and Policy Research, Centre for Studies in Primary Care, Institute for Clinical Evaluative Sciences, Queen's University, Kingston, Ont.; Department of Family Medicine (Harris); Centre for Studies in Family Medicine (Harris, Webster-Bogaert), Western University, London, Ont.; Institute for Clinical Evaluative Sciences (Kopp, Ho, Glazier); Department of Family and Community Medicine (Glazier), University of Toronto; St. Michael's Hospital (Glazier), Toronto, Ont.
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Richard V. Birtwhistle
Departments of Family Medicine (Green, Han, Kotecha, Birtwhistle) and Public Health Sciences (Green, Birtwhistle), Centre for Health Services and Policy Research, Centre for Studies in Primary Care, Institute for Clinical Evaluative Sciences, Queen's University, Kingston, Ont.; Department of Family Medicine (Harris); Centre for Studies in Family Medicine (Harris, Webster-Bogaert), Western University, London, Ont.; Institute for Clinical Evaluative Sciences (Kopp, Ho, Glazier); Department of Family and Community Medicine (Glazier), University of Toronto; St. Michael's Hospital (Glazier), Toronto, Ont.
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Richard H. Glazier
Departments of Family Medicine (Green, Han, Kotecha, Birtwhistle) and Public Health Sciences (Green, Birtwhistle), Centre for Health Services and Policy Research, Centre for Studies in Primary Care, Institute for Clinical Evaluative Sciences, Queen's University, Kingston, Ont.; Department of Family Medicine (Harris); Centre for Studies in Family Medicine (Harris, Webster-Bogaert), Western University, London, Ont.; Institute for Clinical Evaluative Sciences (Kopp, Ho, Glazier); Department of Family and Community Medicine (Glazier), University of Toronto; St. Michael's Hospital (Glazier), Toronto, Ont.
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Article Figures & Tables

Tables

    • View popup
    Table 1: Demographic and practice characteristics of physicians in the QIIP and control groups
    CharacteristicQIIP group
    n = 53
    Control group
    n = 1178
    p value
    Male sex, no. (%)34 (64.2)699 (59.3)0.5
    Canadian graduate, no. (%)49 (92.4)1035 (87.9)0.3
    Rurality Index of Ontario category, no. (%)0.1
        Major urban (1-9)26 (49.0)644 (54.7)
        Suburban (10-39)12 (22.6)330 (28.0)
        Rural (≥ 40)15 (28.3)190 (16.1)
        Missing0 (0.0)14 (1.2)
    Rurality Index of Ontario score, mean ± SD27.00 ± 30.8617.95 ± 23.120.006
    Age, mean ± SD49.85 ± 8.4048.27 ± 9.470.2
    Years since graduation, mean ± SD24.9 ± 9.1222.5 ± 9.870.2
    No. of patients, mean ± SD1475 ± 6201410 ± 6940.5

    Note: QIIP = Quality Improvement and Innovation Partnership, SD = standard deviation..

      • View popup
      Table 2: Demographic and clinical characteristics of patients of physicians in the QIIP and control groups
      CharacteristicNo. (%) of patients*
      QIIP group
      n = 78 192
      Control group
      n =1 661 152
      Male sex37 061 (47.4)773 869 (46.6)
      Health card registration within 10 yr of baseline2431 (3.1)70 507 (4.2)
      Age, yr
          ≤ 43797 (4.8)87 171 (5.2)
          5-94242 (5.4)90 263 (5.4)
          10-189386 (12.0)194 222 (11.7)
          19-3413 713 (17.5)314 618 (18.9)
          35-4917 421 (22.3)374 856 (22.6)
          50-6417 062 (21.8)336 481 (20.2)
          65-746653 (8.5)136 228 (8.2)
          75-844421 (5.6)93 977 (5.6)
          ≥ 851497 (1.9)33 336 (2.0)
      Rurality Index of Ontario category
          Major urban (1-9)38 688 (49.5)883 085 (53.2)
          Suburban (10-39)22 644 (29.0)502 829 (30.3)
          Rural (≥ 40)14 148 (18.1)250 538 (15.1)
          Missing2712 ( .5)24 700 (1.5)
      Income quintile
          1 (low)13 171 (16.8)288 115 (17.3)
          214 218 (18.2)318 724 (19.2)
          314 925 (19.1)330 089 (19.9)
          417 296 (22.1)358 818 (21.6)
          5 (high)18 062 (23.1)351 419 (21.2)
          Missing520 (0.7)13 987 (0.8)
      Diagnosis
          Diabetes6225 (8.0)129 523 (7.8)
      Previous acute myocardial infarction1090 (1.4)23 082 (1.4)
          Asthma10 539 (13.5)223 053 (13.4)
          Chronic heart failure1602 (2.0)32 455 (2.0)
      Chronic obstructive pulmonary disorder5462 (7.0)105 023 (6.3)
          Hypertension16 859 (21.6)352 751 (21.2)
          Mental health disorder15 295 (19.6)316 221 (19.0)
      Adjusted Diagnosis Group
          04538 (5.8)94 961 (5.7)
          1-541 814 (53.5)871 048 (52.4)
          6-926 956 (34.5)587 558 (35.4)
          ≥ 104884 (6.2)107 585 (6.5)
      Resource Utilization Band, mean ± SD2.62 ± 1.102.63 ± 1.10

      Note: QIIP = Quality Improvement and Innovation Partnership, SD = standard deviation.

      *Except where noted otherwise.

        • View popup
        Table 3: Rates of completion of diabetes management measures by physicians in the QIIP and control groups
        MeasureTime; % of physiciansAdjusted % change, QIIP group v. control group (95% CI)*
        12 mo before intervention or index date12 mo after intervention or index date
        Hemoglobin A1c test: ≥ 2 in previous 12 moQIIP group41.151.44.3 (1.2 to 7.5)
        Control group42.748.0
        Retinal examination: ≥ 1 in previous 24 moQIIP group72.576.62.5 (0.8 to 4.4)
        Control group71.673.3
        Low-density lipoprotein cholesterol test: ≥ 1 in previous 12 moQIIP group56.964.01.3 (-2.1 to 4.6)
        Control group59.564.7
        Billing for diabetes flow sheet (K030): ≥ 1 in previous yrQIIP group27.642.88.8 (4.1 to 13.5)
        Control group34.439.0
        Billing for preventive care of diabetes (Q040)QIIP group21.739.18.9 (2.9 to 14.9)
        Control group28.835.0
        Diabetes medication management for patients with type 2 diabetes > 65 yr
            Prescribed statinQIIP group66.574.53.4 (0.8 to 6.0)
        Control group67.671.9
        Prescribed angiotensin-converting-enzyme inhibitor or angiotensin receptor blockerQIIP group74.178.44.1 (1.8 to 6.4)
        Control group76.075.0
        Prescribed orally administered hypoglycemic agentQIIP group59.659.20.8 (-1.8 to 3.3)
        Control group58.757.6
            Prescribed insulinQIIP group17.118.5-0.3 (-2.3 to 1.7)
        Control group15.917.9

        Note: CI = confidence interval, QIIP = Quality Improvement and Innovation Partnership.

        *Generalized linear regression adjusted for baseline value, sex, rurality, age and comorbidity (Johns Hopkins Adjusted Diagnosis Groups30).

          • View popup
          Table 4: Rates of completion of screening measures for colorectal cancer and cervical cancer by physicians in the QIIP and control groups
          MeasureTime; % of physiciansAdjusted change, QIIP group v. control group (95% CI)*
          12 mo before intervention or index date12 mo after intervention or index date
          Colorectal cancer
          Fecal occult blood testing within previous 2 yrQIIP group41.152.28.5 (5.1 to 12.0)
          Control group39.542.8
          Colonoscopy within previous 5 yrQIIP group24.529.70.02 (-1.7 to 1.8)
          Control group26.631.7
          Flexible sigmoidoscopy/barium enemaQIIP group5.83.8-0.03 (-0.1 to 0.3)
          Control group6.34.4
          Any screeningQIIP group57.267.15.4 (3.1 to 7.8)
          Control group57.662.4
          Cervical cancer
          Papanicolaou test within previous 2 yrQIIP group61.763.52.3 (0.5 to 4.1)
          Control group62.361.4
          Papanicolaou test within previous 3 yrQIIP group72.275.12.7 (0.9 to 4.6)
          Control group72.972.7

          Note: CI = confidence interval, QIIP = Quality Improvement and Innovation Partnership.

          *General linear regression for baseline value, sex, rurality, age and comorbidity (Johns Hopkins Adjusted Diagnosis Groups30).

            • View popup
            Table 5: Rates of access to care (emergency department visits, hospital admission and hospital readmission) for physicians in the QIIP and control groups
            MeasureTime; rateAdjusted change, QIIP group v. control group (95% CI)
            12 mo before intervention or index date12 mo after intervention or index date
            Emergency department visits per 100 patients per yr
            Canadian Triage and Acuity Scale score 1-3QIIP group20.824.70.1 (-1.3 to 1.5)
            Control group22.024.9
            Canadian Triage and Acuity Scale score 4-5 (low acuity)QIIP group36.729.3-1.0 (-3.3 to 1.2)
            Control group28.824.6
            Hospital admission for ambulatory-care-sensitive condition per 10 000 patients per yr
            OverallQIIP group52.851.53.0 (-5.0 to 11.0)
            Control group42.742.1
            DiabetesQIIP group8.08.40 (-3.0 to 3.0)
            Control group7.57.2
            AsthmaQIIP group5.02.9-1.0 (-2.0 to 1.0)
            Control group4.13.3
            Chronic obstructive pulmonary diseaseQIIP group25.928.16.0 (1.0 to 11.0)
            Control group18.518.3
            Cardiac heart failureQIIP group13.912.1-3.0 (-6.0 to 1.0)
            Control group12.713.2
            Hospital readmission (% of those admitted to hospital)
            Within 30 dQIIP group5.55.5-0.03 (-0.08 to 0.08)
            Control group5.15.3
            Within 1 yrQIIP group17.017.40.2 (-1.1 to 1.6)
            Control group15.815.9

            Note: CI = confidence interval, QIIP = Quality Improvement and Innovation Partnership.

            *Generalized linear regression adjusted for baseline value, sex, rurality, age and comorbidity (Johns Hopkins Adjusted Diagnosis Groups30).

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            Impact of a provincial quality-improvement program on primary health care in Ontario: a population-based controlled before-and-after study
            Michael E. Green, Stewart B. Harris, Susan Webster-Bogaert, Han Han, Jyoti Kotecha, Alexander Kopp, Minnie M. Ho, Richard V. Birtwhistle, Richard H. Glazier
            Apr 2017, 5 (2) E281-E289; DOI: 10.9778/cmajo.20160104

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            Impact of a provincial quality-improvement program on primary health care in Ontario: a population-based controlled before-and-after study
            Michael E. Green, Stewart B. Harris, Susan Webster-Bogaert, Han Han, Jyoti Kotecha, Alexander Kopp, Minnie M. Ho, Richard V. Birtwhistle, Richard H. Glazier
            Apr 2017, 5 (2) E281-E289; DOI: 10.9778/cmajo.20160104
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