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Research

Effects of implementing electronic medical records on primary care billings and payments: a before–after study

R. Liisa Jaakkimainen, Susan E. Schultz and Karen Tu
October 17, 2013 1 (3) E120-E126; DOI: https://doi.org/10.9778/cmajo.20120039
R. Liisa Jaakkimainen
1Institute for Clinical Evaluative Sciences, Toronto, Ont.
2Department of Family and Community Medicine, University of Toronto, Toronto, Ont.
3Department of Family and Community Medicine, Sunnybrook Health Sciences Centre, Toronto, Ont.
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Susan E. Schultz
1Institute for Clinical Evaluative Sciences, Toronto, Ont.
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Karen Tu
1Institute for Clinical Evaluative Sciences, Toronto, Ont.
2Department of Family and Community Medicine, University of Toronto, Toronto, Ont.
4Department of Family and Community Medicine, Toronto Western Hospital, University Health Network, Toronto, Ont.
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  • Figure 1:
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    Figure 1:

    Mean number of billings and payments received for office visits per month before and after implementing electronic medical records (EMRs) among 64 family physicians who did not change their primary care payment model in the 18 months before or after the EMR start date. FFS = fee for service.

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    Figure 2:

    Mean number of billings and payments received for office visits per month before and after switching from fee-for-service to capitation payment model among 42 family physicians not using electronic medical records. FFS = fee for service.

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    Table 1: Characteristics of 183 family physicians (FPs) enrolled in EMRALD* and all other general practitioners/family physicians (GP/FPs) in Ontario in 2010/11
    Group; no. (%) of physicians or mean ± SD
    CharacteristicEMRALD FPs
    n = 183
    All other GP/FPs
    n = 11 385
    p values
    Sex
    Male85 (46.4)6833 (60.0)0.008
    Female98 (53.6)4552 (40.0)0.007
    Age group, yr
    < 3535 (19.1)1094 (9.6)0.08
    35−4463 (34.4)2617 (23.0)0.04
    45−5438 (20.8)3312 (29.1)0.4
    ≥ 5547 (25.7)4362 (38.3)0.1
    Age, yr, mean ± SD44.9 ± 10.850.6 ± 11.8< 0.001
    Location of medical training
    Canada157 (86.6)8731 (76.7)0.005
    Elsewhere16 (8.3)2647 (23.2)0.2
    Missing data10 (5.1)7 (0.1)–
    No. of years in practice, mean ± SD14.0 ± 9.717.0 ± 9.3< 0.001
    Rurality
    Rural35 (19.1)850 (7.5)0.02
    Suburban40 (21.9)1871 (16.4)0.4
    Urban108 (59.0)8664 (76.1)< 0.001
    % billing more than 25% of patient visits in an emergency department15.313.70.4
    Full-time affiliation with a patient enrolment model group on Mar. 31, 2011173 (94.5)6866 (60.3)< 0.001

    Note: EMRALD = Electronic Medical Record Administrative Data Linked Database, SD = standard deviation.
*Family physicians who started using EMR software and were contributing data to this database at the time of the study.

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      Table 2: Characteristics of patients of 183 family physicians (FPs) enrolled in EMRALD* and rostered patients of all other general practitioners/family physicians (GP/FPs) in Ontario in 2010/11
      CharacteristicPatients of EMRALD FPs, %
      n = 286 177
      Patients of all other GP/FPs, %
      n = 9 728 198
      Sex
      Male45.447.4
      Female54.652.6
      Age group, yr
      ≤ 46.34.0
      5−1713.414.6
      18−2914.915.1
      30−4421.620.5
      45−6428.330.2
      65−747.78.3
      75−845.35.3
      ≥ 852.52.0
      Income quintile
      1 (lowest)16.817.7
      217.719.3
      318.920.3
      421.021.7
      5 (highest)23.920.7
      Unknown/missing data1.80.3
      Rurality
      Rural14.95.5
      Suburban20.017.6
      Urban65.076.9
      No. of adjusted clinical groups (comorbidity)
      0 (no comorbidity)7.66.2
      1−548.045.7
      6−935.939.4
      ≥ 10 (high comorbidity)8.58.6
      Chronic condition
      Previous acute MI1.31.3
      Asthma14.014.7
      Congestive heart failure2.11.8
      COPD6.36.3
      Diabetes8.39.7
      Hypertension20.722.9
      Mental health issue21.420.8
      ≥ 1 chronic condition†46.550.4

      Note: COPD = chronic obstructive pulmonary disease, EMRALD = Electronic Medical Record Administrative Data Linked Database, MI = myocardial infarction.
*Family physicians who started using EMR software and were contributing data to this database at the time of the study. 
†One or more of asthma, congestive heart failure, COPD, diabetes, hypertension or mental health issue.

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        Table 3: Mean total annual payments from all government sources before and after implementation of EMRs for family physicians (FPs) enrolled in EMRALD* and for all other general practitioners/family physicians (GP/FPs) in Ontario during the same period
        EMRALD FPsAll other GP/FPs
        EMR startNo. who started using EMRsMean annual payment in
        pre-EMR yr†
        Mean annual payment in post-EMR yr‡% changeNo. of physiciansMean annual payment in same yr as pre-EMR yr†No. of physiciansMean annual payment in same yr as post-EMR yr‡% change
        200518191 342351 25183.69 865183 57010 046243 42732.6
        200638200 836256 88227.910 129214 02510 149248 38116.1
        20078196 967210 0366.610 046243 42710 352273 96212.5
        200812257 110347 93835.310 149248 38110 666285 36614.9
        200926271 144275 1901.510 352273 96210 872279 9782.2
        Total weighted mean223 399285 24027.7233 100266 67914.4

        Note: EMR = electronic medical record, EMRALD = Electronic Medical Record Administrative Data Linked Database.
*Family physicians who started using EMR software and were contributing data to this database.
†The pre-EMR year is the full fiscal year before, but not including, the EMR start date.
‡The post-EMR year is the first full fiscal year after the year containing the EMR start date.

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        8 Aug 2013
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        Effects of implementing electronic medical records on primary care billings and payments: a before–after study
        R. Liisa Jaakkimainen, Susan E. Schultz, Karen Tu
        Aug 2013, 1 (3) E120-E126; DOI: 10.9778/cmajo.20120039

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        Effects of implementing electronic medical records on primary care billings and payments: a before–after study
        R. Liisa Jaakkimainen, Susan E. Schultz, Karen Tu
        Aug 2013, 1 (3) E120-E126; DOI: 10.9778/cmajo.20120039
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